Smarton TV refund policy
Read the Smarton TV refund policy, eligibility requirements, exclusions, review process, and request steps.
How to request a refund
Contact support promptly with your order email, plan, device, date, and a description of the issue. Do not send passwords or bank details.
When a refund may apply
- The purchased service was not delivered.
- Verified access issues cannot be resolved by support.
- The delivered plan differs from the confirmed order.
Review and resolution
Approved refunds use the available payment method; processing time depends on the payment provider.